Legal Documentation

Privacy Policy

Last Updated: June 2026

1. Introduction

Monkey Media ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (themonkeymedia.in) or use our digital marketing, content creation, and web development services. Please read this privacy policy carefully to understand our practices regarding your information.

2. Information We Collect

We may collect information about you in a variety of ways when you interact with our website or services:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, phone number, company details, and billing addresses provided during checkout, contact forms, or project onboarding.
  • Financial Data: Information related to your payment method (e.g., valid credit card number, card brand, expiration date, UPI IDs). Note that all transactions are processed securely through RBI-compliant third-party gateways (e.g., Razorpay, PhonePe). We do not store your raw credit card data or UPI PINs on our servers.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process transactions and send related billing information (invoices, receipts).
  • Deliver the digital marketing, ad shoot, or development services you requested.
  • Communicate with you regarding project updates, meetings, or customer support via Email or WhatsApp.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Send you targeted advertising, newsletters, and other information regarding promotions and the Site.

4. Disclosure of Your Information

We strictly do not sell, trade, or rent your personal identification information to others. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (e.g., Payment Gateways, Cloud Hosting Providers, CRM software).

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. You can choose to disable cookies through your individual browser options.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: